Data Protection Complaints

At 360 Health Ltd, we are committed to protecting your personal information and handling it lawfully, fairly and securely.

If you have any concerns about how we have collected, used, stored or shared your personal information, we encourage you to contact us so that we can investigate and resolve the matter.

How to make a complaint

Please email:

enquiries@360health.co.uk

Subject: Data Protection Complaint

Alternatively, you can write to:

360 Health Ltd
3 More London Riverside
London
SE1 2RE

To help us investigate your complaint, please include:

  • Your full name and contact details
  • A description of your concern
  • Relevant dates
  • Any supporting information or correspondence

What happens next?

Once we receive your complaint, we will:

  • Acknowledge receipt of your complaint within 30 calendar days.
  • Investigate your concerns without undue delay.
  • Keep you informed if our investigation takes longer than expected.
  • Provide you with the outcome of our investigation without undue delay.

We aim to resolve all data protection complaints fairly, transparently and in accordance with applicable data protection legislation.

If you remain dissatisfied

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

Website: https://ico.org.uk
Telephone: 0303 123 1113